2023 Agenda
Ready for the New Season

Managed Services Summit North 2023 is about helping MSPs get themselves ready for the next big growth opportunity by enhancing their services offerings. strengthening their market position and creating new opportunities for greater prosperity.

As the Managed Services market matures many MSPs feel the need to refresh their ideas, assess critically where they are now at and re-invigorate the enthusiasm that led them to their current position.

Well, MSS North is here to rekindle that enthusiasm, drive and winning mentality. At the heart of MSS North 2023 will be a series of panel discussions, high level keynotes and topical presentations all aimed at helping MSPs move to the next level. We welcome your attendance and participation in what will be an exhilarating event and probably the most important for the MSP community this year.

Themes, Topics and Trends

The Managed Services Summit 2023 will address the key trends and issues that impact the managed services sector including:

  • How to build differentiation within an increasingly competitive market
  • Maximise value and increase efficiencies for MSPs and their Customers
  • Increasing knowledge of new technologies, processes, and best practice
  • Analysing trends in buyer behaviour and successful sales strategies
  • Changes and trends in regulatory compliance
  • Successfully adoption of Zero trust architecture (ZTA)
  • Emerging advances in AI, automation and XaaS
  • The state of cloud adoption, and hybrid and edge computing
  • Hybrid and remote working best practice
  • Addressing the growing cyber security skills gap

At MSS 2023 as well as panel discussions and keynotes there is extensive networking time for delegates to meet with potential business partners.

The Managed Services Summit North 2023 is a C-suite event that will examine the latest trends and developments in managed services, how they have influenced customer requirements and how to create value through managed services for your organisation and customers.

Tuesday 21st November 2023 starting at 08:30 Local Time
08:30 Registration Opens
09:00 Welcome & Elevator Pitches
A world-renowned former footballer and manager turned television pundit
Presented by Kevin Keegan
09:45 Microsoft Intune & Azure – Building the Modern Cloud MSP with Nerdio
Presented by Mike Douglass - Nerdio
10:00 Presentation by Threatlocker
Presented by Name to be advised - Threatlocker
10:15 Presentation by Connectwise
Presented by Name to be advised - Connectwise
10:30 Presentation by Kaseya
Presented by Jack Cooke - Kaseya
Speakers Panel Debate: “Ready for the future…”
What are the top trends that will help MSPs to excel over the next 12 months? This panel looks at emerging technology, business trends, and potential challenges that could also offer surprising opportunities. The session also includes questions from delegates via Slido – with the best one winning a bottle of bubbly!
Kaseya, Nerdio, Threatlocker, and Connectwise
11:00 Coffee Break & Networking
11:20 Presentation by Pax8
Presented by Name to be advised - Pax8
11:35 Presentation by Arcserve
Presented by Name to be advised - Arcserve
11:50 Platinum Breakout Session 7
12:05 Platinum Breakout Session 8
Speakers Panel Debate: “A better mousetrap!”
What should an aspiring MSP do to win new business and grow an existing client base? This panel examines strategies and tactics that can yield success along with advice from leading vendors on how to make service portfolios more profitable. The session also includes questions from delegates via Slido – with the best one winning a bottle of bubbly!
Pax8, and Arcserve
12:35 Lunch
13:35 Welcome Back | Announcing The 3rd Prize Draw Winner | £100 Amazon Voucher
Presentation by Kate Wood
Presented by Kate Wood - Culture as a Service Consultant
14:05 Presentation by Sophos
Presented by Name to be advised - Sophos
14:15 Presentation by Parallels
Presented by Name to be advised - Parallels
14:25 Presentation by Malwarebytes
Presented by Carla Marsh - Malwarebytes
14:35 Presentation by Perception Point
Presented by Name to be advised Perception Point
14:45 Panel Q&A Session
15:00 Coffee and networking
15:20 Fortify the Digital Frontline
Presented by Steven Wood - OpenText
15:30 Building Cyber Recovery as a Service using Druva's SaaS Data Protection Platform
Presented by Gareth Lush - Druva
15:40 Presentation by Vanta
Presented by Name to be advised - Vanta
15:50 Presentation by SIOS Technology Corp
Presented by Harry Aujla - SIOS Technology Corp
16:00 Panel Q&A Session
The MSP Debate – “The state of the industry”
This panel welcomes a quartet of MSPs from the region to discuss the market, challenges, and opportunities with welcomed input from delegate in the audience. In what promises to be a lively debate, we ask: What practical help can vendors offers to aid channel partners? Is AI more hype than reality? What were the highlight from the summit? And what do you want to see from us next year? The session will touch on broad range of discussion points and is followed by our networking drinks reception.
16:30 Closing Remarks | Announcing The 2nd Prize Draw Winner | Triple Supercar Driving Blast for 1
16:35 Networking Drinks | Announcing The 1st Prize Draw Winner | 2 Hospitality Tickets for England vs Wales - Guinness 6 Nations Twickenham 10th February 2024
17:00 End of Summit
Presentation times and order are subject to change. This agenda was last updated on 22 Sep 2023 at 7:09pm.

Please Note: The Managed Services Summit reserves the right to make any necessary changes to this agenda. Every effort will be made to keep presentations and speakers as represented. However, unforeseen circumstances may result in the substitution of a presentation topic or speaker. The Managed Services Summit reserves the right to use photographs of any attendee for future promotions.

2023 Sponsors Include

Platinum Sponsors

Gold Sponsors

Silver Sponsors