PRESENTATION

How not to support your customers!

In this 15 session I will cover off my experience in dealing with vendor support and how not to do it..

Ben Whitmore

Patch My PC

Working predominantly with Microsoft Endpoint Manager with competency through the M365 stack. Enterprise Mobility MVP, Microsoft Certified Trainer and Microsoft 365 Certified: Enterprise Administrator Expert. Strong focus on Microsoft Technologies and a passion for innovation and automation. Keen Blogger @MSEndpointMgr and International Speaker.

Scott McAllister

Patch My PC

Scott has been a Support Engineer at Patch My PC since August 2021, Has been working in IT for almost 10 years with a strong focus in PowerShell & MEM (ConfigMgr & Intune). Blogger & International Speaker.